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About Project

Our web developers developed a new, customized Shopify website at World Web Technology. We built a seamless, functional, and aesthetically pleasing platform for GrowLight Heaven using a sophisticated technology stack, including SDK Middleware. Based in the United States, it is an ecommerce business specializing in Helpdesks and Data Mapping services. This project involved integrating the Gorgias customer service system, which was synced with Monday.com to send real-time ticket data from Gorgias to Monday.com. We ensured immediate updates and efficient data management across platforms. The integration relied heavily on webhooks and APIs for real-time data synchronization.

PHP

Gorgias

Monday

API

Platform

PHP, Gorgias API,
Monday API, Webhooks

Industry

Retail & E-Commerce

Region

United States

Integrations

Webhooks, API

Key Challenges

Technical Complexity: Our developers had to delve into the technical specifics of Gorgias webhooks, understanding their triggers and data transmission processes to ensure accurate integration.
Data Consistency: Maintaining data consistency was critical. We focused on ensuring data synchronization occurred in real-time without any loss or discrepancies.
Integration Robustness: Developing a secure and robust integration method was paramount. We needed to ensure the webhooks could seamlessly handle varying data volumes and types.
Compatibility Issues: Ensuring smooth communication and data flow between Monday.com and other third-party apps required overcoming potential compatibility issues and limitations in customization.

Key Results

Our integration ensured real-time data updates across platforms, enhancing operational efficiency.
We built a system that maintained data integrity and consistency, ensuring accurate data handling.
Our team designed a solution to remain resilient under varying loads, ensuring consistent performance and uptime.
We successfully extended the functionality of Monday.com through strategic integrations, improving overall efficiency.
We implemented secure mechanisms for data exchange, ensuring compliance with GDPR and other privacy laws.

Ticket & Contact

Real-time sync

Email alerts

Live updates

Thanked Us for What We Did

Working with World Web Technology has been an absolute pleasure. Their expertise and dedication turned the tables around for me—wonderfully, though! The real-time integration between Gorgias and Monday.com completely changed the way we operate. Our processes have become seamless and efficient. We couldn't be happier with the results and look forward to future collaborations. Thank you, World Web Technology!

Zevy

Founder

Our Core Values

Innovation

Innovation allows us to deliver unique, cutting-edge web development and digital marketing services. We continually explore new technologies and creative solutions to ensure our clients stay ahead in the digital landscape.

Excellence

It is not just a goal to strive for excellence in every project but a fundamental aspect of our work ethic. We maintain the highest quality and performance standards, paying attention to every detail and consistently exceeding client expectations.

Client-Centricity

Our client-centric approach fosters solid, long-term relationships built on trust, transparency, and mutual success. We prioritize understanding clients’ needs to deliver tailored services that enhance their online presence.

Integrity

Integrity underpins all our actions and decisions. We conduct our business with honesty, transparency, and respect. Our clients trust and rely on us entirely as their digital partners due to our ethical practices and clear communication.

Our Approach

High-end Quality

We deliver top-notch solutions with thorough attention to detail. We ensure superior performance and client satisfaction in every project.

Transparency

Our open processes and clear communication build trust and foster strong, collaborative client relationships.

Flexibility

We offer tailored solutions that align perfectly with your business needs and goals and adapt to your unique, evolving requirements.

Affordable Price

We provide innovation and high-quality services at competitive rates, promising exceptional value and a strong clientele ROI.

Awards & Recognition

Beyond the enduring trust bestowed by our clients worldwide, we stand adorned with accolades from esteemed authorities and organizations, a testament to our unwavering commitment to excellence and innovation.